backgroundbackground

Crypto API made simple: Try now or speak to our sales team

General
What is CoinAPI?
Is there an API endpoint to check my usage, or is it only visible on the dashboard?
Can I get a custom plan based on my data needs?
Are subscription payments executed automatically?
Are you planning to add an order exchange fee feature?
Can I get exchange wallet deposit and withdrawal status?
Can I get the XML or CSV instead of the JSON output format?
Can I have multiple API keys in one account?
Can I have multiple subscriptions?
Can I participate in the CoinAPI GitHub repository?
Can I use the API commercially to show prices on my website?
Can I use the API to show graphs, charts or tables?
Do you provide historical market data in flat files?
Do you offer discount for University/non-profit/research-only usage?
Do you have a Status Page?
Does CoinAPI provide asset icons/images of the cryptocurrencies?
How can I set custom timezone in the data?
Does CoinAPI offer SLAs (Service Level Agreements) for enterprise clients?
How long does it take to integrate CoinAPI?
How can I be notified about CoinAPI issues or incidents?
Is there an SLA agreement available with CoinAPI?
Should we file a support ticket every time we experience a problem?
What types of data does CoinAPI provide?
Do you offer integration assistance or paid onboarding support?
API Usage, credits and limits
Where can I get more information about API Usage and Limits?
How does CoinAPI’s credit system work? Do I need to preload credits, and how fast are charges reflected?
How do I enable overage?
What happens if I exceed my daily REST API request limit on my CoinAPI plan?
Why do some CoinAPI responses not include rate limit headers?
How can I check my historical API usage with CoinAPI?
How can I retrieve more than 100 items in a single API response?
I barely use the REST API. Why is my usage still so high?
How do I calculate the number of requests I’ll be making for a specific query?
Why does using limit=1 still count as 1 full request in my API usage? Isn't pricing based on 100 data points?
Billing, payment & subscriptions
Can I cancel my subscription anytime?
Can I still use my API key if I cancel my subscription?
How to reactivate my canceled subscription?
How to subscribe to the API?
How to upgrade/downgrade my subscription?
What do I need to complete a subscription payment?
Do you accept bank or wire transfers?
How should I handle payment errors during sign-up?
Is there a free tier for CoinAPI's Market Data API?
Can I top up credits at a discounted rate on different days under the metered plan?
What happens if we exceed our credit limit? Will we be notified the same day? And how do upgrades work on an annual subscription?
Can I customize my plan?
How do I pay overdue invoices?
What is a billing cycle?
Security and Privacy
What CDN does the API use?
What security mechanisms does CoinAPI use to protect my data?
What should I do if my API key was compromised?
API access & integration
How can I troubleshoot FIX API logon issues with CoinAPI?
Where are CoinAPI’s servers located, and how does latency vary by region?
How does CoinAPI calculate cryptocurrency exchange rates?
How can I fix certificate validation errors when connecting to CoinAPI?
How can I use CoinAPI from MATLAB?
What programming languages are supported by CoinAPI?
What timezone does CoinAPI use for date and time values?
Where can I find API examples and SDK source code for CoinAPI?
Can using a VPN affect my connection to CoinAPI?
How should I document and troubleshoot CoinAPI connectivity issues?
Why am I getting an "Invalid API Key" error after generating a new key?
How do I troubleshoot API errors?
How do I generate an API key for FIX API access?
Why does my WebSocket connection keep disconnecting with code 1006 and no reason?