Name: Flat Files
Brand: FinFeedAPI
Price: 64 USD

Question 1

What are flat files?

Accepted Answer

Flat files are simple, lightweight data storage formats that organize information in a straightforward, non-hierarchical way. Unlike complex databases or deeply nested file structures (e.g., relational databases or nested JSON/XML), flat files keep data at a single level, making them easy to read, write, and process. Common examples include flat JSON, flat XML, and even plain text files like CSVs (comma-separated values). They're widely used for configuration settings, small datasets, or data exchange between systems.

Question 2

Can I request custom data sets or specific time ranges?

Accepted Answer

Yes, depending on your subscription, you can request customized data sets or specify particular time ranges to align with your project requirements.

Question 3

Are there any limitations on data usage or download size?

Accepted Answer

Subscription plans may impose limitations on the volume of data you can download and the size of individual files. It's recommended to review your plan details or contact support for specific limitations.

Question 4

What payment methods do you accept?

Accepted Answer

We generally accept major credit cards for payments. Crypto and bank wire tranfers are possible as well. If you have some specific request regarding payment method, contact support for more information.

Question 5

How will I be invoiced?

Accepted Answer

Usage is typically invoiced once per month for the previous month's activity. The invoice details the usage and deducts the usage credits, with the amount due being only for usage exceeding the credit balance. For customers with existing subscriptions, we offer the option to align the usage credit billing period with their subscription billing cycle. This synchronization helps simplify accounting and provides a more comprehensive view of total service costs.

Question 6

Can I pay by invoice?

Accepted Answer

Yes, invoice payment is available on Enterprise. Please contact our support team to set this up.

Question 7

Do I need a credit card to get started?

Accepted Answer

While credit card is our preferred payment method, we accept also crypto payments and bank wire transfers. Contact support for details.

Question 8

What happens if my payment fails?

Accepted Answer

If a payment fails, we'll notify you and attempt to charge again. Your service won't be interrupted immediately, but please update your payment method promptly.

Question 9

How can I obtain usage credits?

Accepted Answer

Usage credits can be obtained through several methods: 1. Promotions and Free Trials: FinFeedAPI occasionally offers promotional credits or free trial periods to new or existing customers. Every qualified organization receives $25 USD in credits. To be considered qualified, the organization must not be a duplicate of an existing organization. 2. Manual Purchase: Customers can buy credits directly through the Customer Portal using either cryptocurrency or fiat currency. 3. Auto-Recharge Feature: This automated system adds service credits using the account's payment methods when the balance falls below a certain threshold, bringing it back to a specified level. 4. Sales Order Form: Customers can request an order form from our sales team to acquire usage credits, which may include special pricing or terms.

Question 10

Where can I spend committed usage credits?

Accepted Answer

Committed plan usage credits can be spent on any API BRICKS product across all product lines, including CoinAPI, FinFeedAPI, and future API BRICKS products. Credits are applied to eligible usage before any overage is billed.

Question 11

How do committed discounts work?

Accepted Answer

Committed plans do not reduce your usage. They give you more credits for the same spend. Once those credits are used, additional usage is charged at the Pay-As-You-Go rate. Usage is charged in Usage Credits (UC). With Pay As You Go, 1 UC generally equals 1 USD. The discount changes how many credits you receive for the same spend, not how many UC a request or download consumes. Learn more

Question 12

Can I receive refund for my credits?

Accepted Answer

Usage credits, once acquired, are non-refundable.

Question 13

Do my usage credits expire?

Accepted Answer

No, usage credits do not expire and you can use them for as long as you want.

Question 14

What support is available if I encounter issues with Flat Files?

Accepted Answer

You are entitled to a comprehensive support through detailed documentation, a dedicated support team, and responsive support tickets. You can reach out to the support team for assistance with any Flat Files-related inquiries.

Question 15

What support options are available?

Accepted Answer

Pay As You Go and lower Committed plans include AI and email support. Committed 512 and Committed 1024 add Slack support, and Enterprise adds custom support channels and SLA coverage.

Question 16

How is the enterprise pricing determined?

Accepted Answer

Enterprise pricing is custom-tailored to project needs, including: - Custom limits & quotas - Project-tailored SLAs - Dedicated infrastructure or interconnects when required - Custom support channels and onboarding After you share your requirements, our sales team prepares a custom quote.

Question 17

Can I switch between pricing plans?

Accepted Answer

Yes, you can upgrade or downgrade your subscription as your needs change. This flexibility allows you to switch between plans based on your data requirements. Upgrading and downgrading operations are prorated, the remaining amount on your subscription at the moment of the change will be credited towards future liabilities. Your billing period cycle is not affected by plan change.

Question 18

Can I request custom data sets or specific time ranges?

Accepted Answer

Yes, depending on your subscription, you can request customized data sets or specify particular time ranges to align with your project requirements.

Question 19

Is there a discount for annual payment?

Accepted Answer

Committed plans include bonus usage credits versus the subscription payment. Monthly and annual plans use the same bonus rates, from 30.6% to 40.2%. Annual plans require a higher upfront payment, but provide a clearer value proposition because credits are available for the yearly billing interval instead of expiring each month, so unused credits can be reused later in the year. See the pricing cards and comparison table for details.

Question 20

Can I test the API before committing to a paid plan?

Accepted Answer

Yes, our Pay As You Go plan includes $25 in non-expiring credits, allowing you to test the product before committing to a paid plan.

Pay As You Go	Committed 64	Committed 256	Committed 512	Committed 1024	Enterprise
$10.00 per 1k	$8.50 per 1k	$7.50 per 1k	$7.00 per 1k	$6.50 per 1k	Custom
$10.00 per 1k	$8.50 per 1k	$7.50 per 1k	$7.00 per 1k	$6.50 per 1k	Custom
$10.00 per 1k	$8.50 per 1k	$7.50 per 1k	$7.00 per 1k	$6.50 per 1k	Custom

Pay As You Go	Committed 64	Committed 256	Committed 512	Committed 1024	Enterprise
$1.00 per GiB	$0.85 per GiB	$0.75 per GiB	$0.70 per GiB	$0.65 per GiB	Custom
$1.00 per GiB	$0.85 per GiB	$0.75 per GiB	$0.70 per GiB	$0.65 per GiB	Custom
$3.00 per GiB	$2.55 per GiB	$2.25 per GiB	$2.10 per GiB	$1.95 per GiB	Custom
$250.00 per 1k GET	$212.50 per 1k GET	$187.50 per 1k GET	$175.00 per 1k GET	$162.50 per 1k GET	Custom

	Pay As You Go	Committed 64	Committed 256	Committed 512	Committed 1024	Enterprise
Support	AI, Email	AI, Email	AI, Email	AI, Email, Slack	AI, Email, Slack	Custom
Dedicated Slack Channel	-	-	-
Customer Success Representative	-	-	-	-
Onboarding	Self-serve	AI Assisted	AI Assisted	AI Assisted	AI + Human	AI + Human
Uptime SLA	-	-	-	-	99.9%	Custom
Latency SLA	-	-	-	-	-	Custom

Flat Files Pricing

Pay As You Go

Committed 64

Committed 256

Committed 512

Committed 1024

Enterprise

Protocols

API calls

Data transfer

Support & Services

Transparent, scalable, usage-based pricing

API Calls