FinFeedAPI Enterprise Plan is designed for institutions and businesses requiring premium performance, flexibility, and dedicated support for financial market data. Our approach is collaborative and customized to meet your specific operational needs. If your applications rely on FinFeedAPI at their core, the Enterprise Plan offers:

Easy Collaboration & Integration

• Integration assistance directly from FinFeedAPI engineers.
• Dedicated infrastructure and latency optimization (e.g., VPC Peering, Direct Connect).
• Formally guaranteed Latency and Uptime SLAs.
• Stock exchange and data source integrations upon request.
• Optional 24/7 support for mission-critical environments.

Custom Development & Flexibility

• Ongoing development support for enhancements and changes.
• The ability to request custom features or API adjustments.
• Additional development time available as needed for bespoke projects.

Priority Support

• Fast, prioritized handling of all your requests.
• Significantly higher REST, WebSocket, and FIX API limits.
• Dedicated channels (like Slack) for direct, real-time communication with our team.
• A dedicated Customer Success Agent to manage your account.

Absolutely. You can start with any standard subscription and upgrade to Enterprise as soon as your needs evolve to require:

• Custom SLAs for performance and uptime.
• Dedicated, private infrastructure.
• Higher data throughput and API limits.
• Enhanced, hands-on support and onboarding.

Our onboarding process is collaborative and straightforward:

1. Requirement Gathering: We begin with a detailed discussion to understand your technical and business needs.
2. Proposal Preparation: We provide a formal offer, including SLA terms, pricing, and contract details.
3. Legal Agreements: We sign any necessary NDAs or Customer Agreements.
4. Onboarding & Integration: We set up your dedicated infrastructure, assist with integration, and configure any custom features.
5. Go-Live & SLA Enforcement: Your service goes live, and our priority support and performance monitoring begin immediately.

Enterprise agreements are flexible and typically include:

• Monthly or annual billing options.
• Custom legal agreements, such as NDAs or specific data licensing terms.
• Clearly defined and mutually agreed-upon SLA terms.

Enterprise clients receive our highest level of support, including:

• Priority access to our senior technical specialists.
• The fastest response and resolution times.
• Option to create shared communication channel on Slack for real-time collaboration with our engineering and support teams.

For clients with heavy data requirements, the Enterprise plan provides:

• Higher daily and monthly data allowances.
• Options for dedicated infrastructure to ensure stable performance.
• Optimizations for large-scale FIX and WebSocket streaming.
• Tailored low-latency data delivery solutions (e.g., Direct Connect).

Latency SLAs apply to data successfully received and processed by our systems. We measure latency from the reception timestamp (when data reaches our infrastructure) to the delivery timestamp (when data is sent to your endpoint).

If a third-party source, such as a stock exchange, delays its data publication, this cannot be covered under our SLA. However, we are committed to transparency and will work with you to identify any problematic sources and explore direct integration alternatives where possible

For our Enterprise clients We can support requests such as:

• Integration of additional stock exchanges or alternative data sources exclusive to those clients.
• Development of specialized message formats or delivery mechanisms.
• Infrastructure optimizations tailored to your specific geographic or performance needs.

Under the Enterprise plan, latency targets are fully customizable. We work with you to define the specific performance benchmarks your application requires and tailor the infrastructure and SLA to meet those exact goals. For ultra-low latency needs, this may involve dedicated hardware, network optimizations, and custom engineering.

Yes, absolutely. We recognize that the lines between traditional finance and digital assets are blurring, and many of our institutional clients require a comprehensive data solution that covers all their markets of operation.

As sister product lines, FinFeedAPI and CoinAPI are uniquely positioned to provide a unified data solution under a single Enterprise agreement. We can create a customized package that bundles any combination of our products—from global equities, FX, and SEC filings via FinFeedAPI to real-tme cryptocurrency data via CoinAPI.

This approach provides your organization with:

• A single, streamlined contract for all your market data needs.
• One dedicated Customer Success Agent serving as your point of contact for both product lines.
• Unified technical support, simplifying your vendor management and data integration processes.

Our goal is to provide your team with a complete, holistic view of the market, regardless of the asset class. Please mention this requirement during your initial discussion with our team.